Delete Your Account

Effective date: 11 August 2026

This page explains how to delete your Omzeta account and what data is removed with it.

How to Request Account Deletion

Email omzetaapps@gmail.com from the address registered to your account
Use the subject: Account Deletion Request
Include your organization name in the message

We verify account ownership through the sender address, then process the deletion within 30 days of receiving the request. We send a confirmation email once the deletion is complete.

Data That Is Deleted

Account profile: name, email, password, and verification tokens
Your membership in all organizations and branches
Your access to all organization data

If you are the sole owner (superadmin) of an organization, that organization and all of its business data — products, services, customers, vendors, transactions, debts, payroll, cash flow, and photos — is deleted along with it.

Data That Is Retained

Subscription invoice and payment records, for as long as tax and accounting rules require
Technical logs (IP address, access time), for at most 90 days

Timeline

Requests are processed within 30 days of receipt. Once deleted, data cannot be recovered — make sure you have exported anything you still need before sending the request.

Note: deleting your account does not automatically cancel an active paid subscription and does not refund amounts already paid. Cancel the subscription first if needed.

Before You Delete

If your organization still has other members and you are the only superadmin, transfer the superadmin role to another member via Member Management first, so your team keeps access to the organization's data.

More about how we handle data: Privacy Policy.